Furry Friends Academy » Customer Feedback

Customer Feedback

Customer Feedback Page. Got feedback for us? Get your paws on the mouse and your nose to the keyboard and send us your comments. (Message for cats: you know it's not a "real" mouse, right?) Complete the form below to send feedback. Our webmaster will translate it from woof or meow and post it on this page.

I was really nervous to bring our puppy to a boarding place. I like her to get
lots of exercise and most places just let the animals out to "do their business."
I was so relieved to learn that Rubi got 6 hours of outdoor / play time every day!!
When I picked her up after being there for 4 days, she slept all day!! Plus, she
has enjoyed riding in the car ever since (she was always kind of squirmy before
going to Furry Friends). I was also incredibly pleased with how clean the facilities
are. I definitely recommend Furry Friends Academy to everyone I talk to. I hope
if you're reading this testimonial, you will make your reservation soon - you
won't be disappointed (and neither will your pet)!!
- Tracey D. and Rubi
(Webmaster's note: Thanks for the recommendation! It's always playtime here with all of Rubi's furry friends!

We've always taken Charlie & Angie with us on trips and a health crisis
necessitated that they be boarded. Your staff was so kind when I was constantly
changing our dates and plans based on my husband's condition. The dog's
first experience away from us - and us away from them! - lasted 9 days. So imagine
my surprise when Charlie didn't want to leave. He's somewhat of a solitary
fellow and there he was playing with all the dogs and wouldn't even come to
the door until he heard me call him. We could tell they had a lot of fun and were
well tended to. And the best part - they came home seeming to be more confident,
closer to each other and even sweeter and more loving than they were before. We
cannot thank you enough. Charlie & Angie will definitely be back - for boarding
(maybe someday we'll make it to Italy) and for doggie daycare. Again, many thanks
to our new Furry Friends.
- Jennifer D.
(Webmaster's note: Don't forget to bring back some Italian doggie toys! We hope your husband is doing better. Thanks for playing with Furry Friends!

My dog, Blaque, seems to LOVE visiting you guys. Whenever I pass by your location on any errand where he's riding with me, he just goes nuts to go by the place. He's usually so worn out when he comes home, and I can tell he's wanting to go back as soon as possible. Because he's an only dog, he sometimes forgets he a dog, and we really appreciate your attention.
- Daniel F. and Blaque
(Webmaster's note: Pretty cool how dogs remember where the fun places are!

I had SO much fun at Furry Friends Academy! Even though I couldn't run around with the other dogs, since I didn't have my rabies vaccination yet, I still got to socialize with them from inside the crate. Mom was worried about me, since this was the first time she'd left me. She didn't have to worry, though. Furry Friends Academy gets four paws up!
- Koko
(Webmaster's note: We'll take four paws up over two thumbs any day! Thanks!!

I love going to daycare. I start dancing and whining and my mommy finally says "ok, let's go to Furry Friends!" Oh, it is so much fun! I love playing all day long. Please get your mommy to take you to Furry Friends where you can romp all day with your friends!
- Belle
(Webmaster's note: "Aww, c'mon mom! All the cool doggies are playing there..."

After getting Murphy back to the house on Sunday, we thought something was wrong with him; he slept forever. It wasn't until the second day that he was back to normal and we realized that he was so exhausted from playing for two days straight. He had a great time! We plan to use Furry Friends every time we go out of town... THANKS!!
- Kendall
(Webmaster's note: Now that's a pooped pup!!

Sydney and Paddington just LOVE coming to FFA for daycare and boarding! They always know where they are when we pull up and run happily to the door so they can go inside and play with all their friends. I'm so glad they have somewhere nice to go when I have to work long hours or go on vacation. Thanks for taking care of my babies and sending them home tired and happy!
- Rochelle S.
(Webmaster's note: Our doggie door is always open for your babies!

We just starting taking our young pup of 5 months to FFA. I, being a new mommy, was a bit sad and nervous leaving her in a strange place, but once I saw her at the end of the day, I knew she was well taken care of and WORN OUT! Thanks so much for taking care of her. We will keep coming back.
- Julie and LuLu
(Webmaster's note: Just like going to camp: Nervous at first, but a lot of fun once you're here!

Well, here I am again. I just love coming to FFA for daycare especially when all my pals are here. I love, love all the staff. They are soooo kind to remember that I have to have my sweater on when it is cold and, of course, at night when I go to sleep. They make sure that my blanket is just right so that I can get under it to say warm. Love you guys.
- Dr and Kathy B. and Cissy
(Webmaster's note: A cold nose is a good thing, a cold doggie is not. Glad you were comfortable with us and thanks for coming back to see us!

A big King roar to Furry Friends! My name is "Simba" and my mom can't thank Furry Friends Academy enough for allowing me to hang out at their jungle. See, being the "King"(yorkshire terrier) I am, I had a problem socializing with other animals. After a few hours at the Academy, I got the respect I wanted and realized I didn't have to throw my huge weight around anymore. It was all uphill then. The keepers at Furry Friends said I was like one of the "pack". I enjoyed my self so much, I slept through the night. Now mom really like that! My mom was so happy she said I can be a regular "pack leader" if I like. I can't wait! Thanks from Simba and his mom.
- Simba
(Webmaster's note: Welcome to the pack! Be sure to come back soon!

Thanks to everyone at FFA. Bella has so much fun every time she's been to day care, and you guys go above and beyond to ensure she is well taken care of. Thank you!
- Allyson R. and Bella
(Webmaster's note: Thank you for bringing Bella in to play with all her friends!

Furry Friends is the best thing to happen to Smyrna! Katie spends the day when the cleaning people come. She loves the people and the dogs. Now that she has a wonderful place to board, I can look forward to vacations. Thank you Furry Friends!
- Judy S. and Katie
(Webmaster's note: Katie can also look forward to her vacations any time at FFA!

I brought Marley to Daycare for this first time last week. I have never seen a puppy so eager to go to bed in my entire life. She usually has so much energy and requires so much attention that it can be exhausting for us parents. But that night - she just pleaded with us to go to sleep. It was hilarious. My husband and I were laughing out loud. FFA is the best thing for high energy dogs! Marley will definitely be a regular! Thanks!
- Maggie C. and Marley
(Webmaster's note: Bring your pooped pup back anytime for more exercise fun!

Barley has started to go to daycare once a week and she's been having the best time at Furry Friends. She comes home exhausted and that means she's had a great day with her new friends. Thank you so much for opening up your facility. Smyrna (and Barley) needed it! See you next week!
- Christine W. and Barley
(Webmaster's note: We had dogs like Barley in mind when we opened. Thanks for staying with us!

We put Buzz in daycare when we had some work done on our house and didn't want him to spend the day listening to banging all day and barking at the workmen outside. He had such a great time and came home happy and tired each night. After being back home for one week, we decided he missed it so much that he is going to have to become a regular. Thanks for taking such great care of him!
- Tammy B. and Buzz
(Webmaster's note: I guess you did not want Buzz to "supervise" this house project. Welcome to our new regular!

My mommy and daddy are so grateful for the care that I received. They only got me a month before I had to be boarded and were very nervous about leaving me. When they called, my interpreter (I don't speak human) said that I was a little shy at first but quickly made many friends (human and dog) and was busy playing with all of them. I was so happy to see my parents when they returned from visiting the new grandbaby but I continue to miss all my new pals at Furry Friends. I would highly recommend Furry Friends because of the care, love, cleanliness, and good times.

My parents plan to take me back not only for extended periods (vacation, etc.) but for daycare so that they won't worry about leaving me too long during the day. If you haven't guessed, I am the light of their life. (See what happens when all the kids move out.) My parents are very particular about boarding me so rest assured this is the "happenin'" place for me and all my buddies!!!
- Dr and Kathy B. and Cissy
(Webmaster's note: Seems like First Day of "School" nervousness always go away once you get to school. Glad that Cissy had a good time!

Thanks again for such a wonderful vacation for the boys while Mom & Dad are out of town. I know they are well taken care of and have such fun. We'll see you next time!
- Lisa C. and Winston and Salem
(Webmaster's note: Funny thing about vacations; they go by too fast. Bring the boys back soon!

Cody and I just want to thank everyone for taking such good care of him. He gets to visit every Wednesday and runs to the car when doggie daycare is even mentioned. FFA is the best thing to come to Smyrna.
- Corrie H. and Cody
(Webmaster's note: Good training tips: "Sit". Good. "Down". Good. "Car". Nope, "Doggie Daycare"!

Wow! We just got home from our first day of doggie day care. We are extremely tired and can barely move, but we had so much fun! We can't wait to go back next week! Staff and facility are the best in Atlanta!
- Doc and Zeke
(Webmaster's note: We'll have more fun for you each week. Better rest up!

Ruff, Ruff! I miss you guys. I was really happy to see my mom and dad when they picked me up yesterday, but they can tell I am sad to leave my new friends. I had so much fun, and don't want to hurt their feelings, but I cant wait to come back!! They're really impressed with you guys too, because I was happy when you saw me, instead of scared and upset. I think I get to come back really soon! My Mommy was really happy you guys didn't charge her extra for not calling to check on me so much, too! See you guys again soon! Can't wait!!
- Rambo
(Webmaster's note: We also can't wait to see you again! Come back soon to see your friends again. BTW, "Thank you for your comments". (Rambo is a Japanese Chin)

I STRONGLY suggest trying daycare for at least one day. We got started with daycare a year and a half ago and I cannot express to you what a difference one or two days a week make! I think I like it almost as much as Max! Plus, the staff and facility at Furry Friends Academy is one of the best in Atlanta - and I have checked them all out.
- Angie H. and Max
(Webmaster's note: Looks like you and Max are happy campers! Keep coming in for more Daycare!)

Have you considered putting up a web-cam section for the main play areas? I know that my fiance misses her puppies terribly when she drops them off for a stay at your location, and it would be very nice for her to be able to just get a glimpse of our terrible twosome every once in a while online. Other than that, great job!
- Daniel L. and Dina & Leo
(Webmaster's note: Thanks for your comments! We definitely have plans to add webcams soon. I have been researching webcam software and hope to have something online soon. Watch our site for details. (and depaws and defur and....)

Wow! This is the greatest place. I think I found my new second home! My Mom and Dad love it here, too! Keep up the great work!
- Casey
(Webmaster's note: You have plenty of roommates in your new home. Glad you enjoyed your visit!)

Outstanding facility! Excellent staff! Very caring. I made many new friends. My mommy is planning to take me back several days a week In fact, she may take me just about every day. I certainly hope so because I had so much fun!!!
- Patches
(Webmaster's note: Thanks for the feedback and thanks for visiting! Be sure to tell your friends about us during the twilight bark!)

Furry Friends has a wonderful facility and staff! When we picked Salem up he was sad to leave and slept for 2 days afterwards -- that means he played hard! Our schedule is going to be picking up in the Spring and we're considering day care for Salem and his big brother. Regardless, we'll definitely be back! Thank you all from the whole family.
- Lisa C. and Salem
(Webmaster's note: When Salem wakes up, bring him back with his brother. They'll both have a ball!)

Thank you guys so much for taking care of Jackie! He's a great kitty but he can get into trouble if we leave him alone for extended periods. As long as he's the center of the universe and is able to get lot's of loving, he's quite happy! I could tell he had a great time at Furry Friends Academy. Thanks again for taking such good care of him!
- David A. and Jackie
(Webmaster's note: All cats know that they actually are the center of the universe; just don't tell the dogs!)